FREQUENTLY ASKED QUESTIONS
We take great pride in ensuring that the product you receive mirrors the image you see on our website. Our professional photographers and high-quality equipment work diligently to accurately represent the colors, textures, and details of our jewelry. Rest assured, what you see is what you'll get.
To access your sales receipt, log in to your account and navigate to the "Order History" section. There, you'll find a comprehensive record of your purchase, including a breakdown of each item, its price, any applied discounts, and the total amount paid. You can download and print this receipt for your records.
If, for any reason, you need to return an item, we've streamlined the process to make it as easy as possible for you. Visit our dedicated "Returns & Exchanges" page on our website for step-by-step instructions. We've outlined our return policy and provided a clear guide to assist you through the process.
We understand the frustration of finding an item you love, only to see it marked as "out of stock." Rest assured, we're constantly working to replenish our inventory. To be among the first to know when a product is back in stock, you can sign up for email notifications on the product page.
During the checkout process, you'll have the opportunity to select the shipping address that's most convenient for you. After placing the order, we will ship the product as soon as possible to ensure it reaches you in a timely manner. If you have specific shipping preferences or instructions, you can provide them in the designated field during checkout.